Shipping Policy— Ipswich Spine Clinic Online Store
Last updated: April 2026
Order Processing
Orders placed through the Ipswich Spine Clinic online shop are normally processed within 1 to 3 working days, excluding weekends and public holidays.
Delivery
We currently deliver throughout the United Kingdom using trusted courier and postal services. Delivery times may vary depending on your location and product availability.Estimated delivery is generally between 2 and 5 working days after dispatch.
Shipping Charges
Shipping costs are calculated during checkout and displayed before your order is confirmed.
Order Tracking
Where available, tracking information will be provided once your order has been dispatched.
Delayed or Lost Deliveries
Although we work with reliable delivery partners, occasional delays may occur due to circumstances beyond our control.If your order has not arrived within the expected timeframe, please contact our team and we will investigate the issue as quickly as possible.
Incorrect Shipping Details
Please ensure your delivery address is correct before completing your purchase. We cannot be responsible for delays or failed deliveries resulting from incorrect information provided during checkout.